Terms & Conditions

Last updated: September 2026 1. Company This website is operated by Nova Trip LLC, Dubai, United Arab Emirates. 2. Booking Confirmation All bookings are confirmed after payment, advance payment or approved cash booking confirmation. Guests must provide correct contact details and be ready at the agreed pickup time. 3. Pickup and Drop-off Pickup is available from eligible Dubai hotels, residences and selected meeting points. Delays of more than 15 minutes may result in the vehicle leaving without refund. 4. Health and Safety Dune bashing is not recommended for pregnant women, people with back or neck problems, heart conditions, or children under 3 years. Guests join desert activities at their own risk and should follow driver and camp safety instructions. 5. Weather and Force Majeure Tours may be cancelled or modified due to weather, safety, force majeure or operational reasons. If we cancel the tour, a full refund or rescheduling option will be offered. 6. Governing Law These terms are governed by the laws of the United Arab Emirates.